There are three main ways to reach bj7 support — and all three are available around the clock, 24/7.
Live Chat is the fastest route. Click the chat button at the bottom right of any page on the site and you'll be connected to a Bengali-speaking agent. Responses typically come within 2 minutes — even late at night. If a payment is stuck or you're having login issues, this is your best option.
Email: support@bj7.top — for complex issues, KYC verification, or when you need to send screenshots, email is the way to go. Including a brief description of the issue in the subject line helps get you a faster response. Replies typically come within 2–4 hours.
Telegram: Joining bj7's official Telegram channel keeps you informed about new bonus offers, maintenance notices, and important updates ahead of time. You can also get answers to common questions through the support bot.
The support team is here to help you resolve issues, no questions asked about your reasons — this is a service, not a judgement.
Withdrawing from bj7 is a relatively straightforward process and is completed quickly in most cases.
Here are the steps: Log in → Go to "Withdrawal" or "Withdraw Funds" on your dashboard → Select your payment method (bKash / Nagad / Rocket) → Enter your number and amount → Confirm.
Duration: bKash and Nagad withdrawals typically arrive within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. Large withdrawals made after midnight may be processed the following morning.
Minimum Withdrawal: ৳500. For single withdrawals above ৳10,000, processing may take longer if KYC verification has not been completed.
Please note: The withdrawal number must match the registered number on your account. Sending to a different number is not possible — this is a security measure.
Yes, minimum bet amounts differ slightly depending on the game type and category — but everything is suitable for small budgets.
Sports Betting: The minimum bet is generally ৳10 on a single bet. The same limit applies to accumulator bets (combinations of multiple matches), though each leg is calculated separately.
Live Casino: Minimum bet amounts vary by table. Standard Baccarat and Dragon Tiger tables start from ৳50. Premium VIP tables have higher limits.
Slots & Fishing: Most slots start from ৳5–৳20. Fishing games can be played from as little as ৳1.
Each game in the lobby shows its minimum and maximum bet limits in the game details. It's a good habit to check these before placing a bet.
All active promotions and bonus offers at bj7 On the Bonus Page Available. Once logged in, you can also view personalised offers directly in your account dashboard.
Update schedule:
Weekly offers refresh every Monday morning. Special offers for major events such as the IPL or World Cup are released separately. Monthly VIP offers are credited to your account on the 1st of each month.
To never miss an offer: Join bj7's Telegram channel — new offers are announced there first. You can also enable SMS notifications in your account settings to receive personalized offer alerts.
The claim window for offers is generally 7 days — make sure to claim before it expires. Terms and conditions are listed alongside each offer.
You don't need to register separately to join bj7's tournament and leaderboard programs — having an account is all it takes to participate automatically.
How Points Are Earned: Points are added for every qualifying bet placed in a specific tournament. Typically, 1 point is awarded per ৳1,000 wagered, though the rate may vary by tournament. Some tournaments only count bets on certain games — for example, slots only or cricket bets only.
Leaderboard: Live rankings are displayed on the tournament page. The top 10 players' names (or usernames) are shown in real time.
Prize Distribution: Prize payouts are typically credited to winners' accounts within 24–48 hours of a tournament ending. Prizes are added as cash balance and can be withdrawn directly to bKash.
To view the list of active tournaments, On the Games Page Go.
Bj7 operates under an international gaming licence. The licence number and issuing authority are listed in the site footer and can be verified at any time.
Security Measures:
Member funds are held in a separate bank account and never mixed with operating expenses. This means your balance stays protected regardless of the company's financial position.
All games are supplied by internationally accredited software providers — such as Evolution Gaming and Pragmatic Play — which are regularly audited by independent third parties. There is no possibility of tampering with results.
All transactions are secured with 256-bit SSL encryption. KYC data is stored on secure servers and is never shared with any third party.
For more details, About Us View the page.
Yes, bj7 has an Android APK — it's not on the Google Play Store, but you can download it for free directly from the website.
Steps to install on Android:
First, go to your phone's Settings → "Security" or "Privacy" → enable "Install from unknown sources" (on some devices this appears as "Allow installs from Chrome"). Then Download page Go there to download the APK. Once the download is complete, tap the file and press "Install". Installation takes about 30–60 seconds. The bj7 icon will then appear on your phone — you can log in directly from there.
For iOS (iPhone) Users: Even without the app, you can access the full site and all its features by opening bj7.top in Safari or Chrome. Tapping "Add to Home Screen" gives you an app-like icon for quick access.
If you run into any issues installing the app, let us know via Live Chat — the support team will walk you through it step by step.